Refund policy

I make each item personally. I try to make sure each item is exactly what you order. If you are unhappy with your order, please contact me before leaving me negative feedback. I will do everything I can to make sure you are happy. 

I do not offer refunds because you changed your mind or no longer want it.  I make each item individually for your specific order.  

To start a return, you can contact us at support@jaclynmariedesigns.com. Please note that returns will need to be sent to the following address:

52368 W 148th St S, Drumright, OK 74030

You can always contact us for any return question at support@jaclynmariedesigns.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
Please remember it can take some time for your bank or credit card company to process and post the refund too. 

If more than 15 business days have passed since we’ve approved your return, please contact us at support@jaclynmariedesigns.com.